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Store wont let me purchase

Discussion in 'Store and Donations' started by Restricted, Mar 5, 2018.

  1. Restricted

    Restricted Member

    Lost elite subscription today.
    Went to buy a new one and wouldn't let me due to having an active subscription
    Cancelled Elite, resubscribed and payment has come out of PayPal.
    Elite has not appeared on my forum account and or game.
    However it is in active subscriptions again.
    @Opalium and/or @Highwon pls help daddies
     
    • Like Like x 2
  2. dazza

    dazza (Un)Official Ed Sheeran Elite

    this has happened to me, i believe your account has become de synced with the database i think @Opalium or @Highwon are the only people that can help you here
     
    • Friendly Friendly x 1
  3. Highwon

    Highwon Owner VIP Silver

    According to PayPal, your payment is pending until March 12th. Once it clears and is completed, you will receive your rank.
     
    • Friendly Friendly x 2
  4. Restricted

    Restricted Member

    Hey @Highwon thanks for the reply.
    Please can you cancel it and I will rebuy using my card.
    Was linked to my bank.

    Thanks
    Restricted
     
  5. Highwon

    Highwon Owner VIP Silver

    Unfortunately PayPal doesn't allow us to cancel pending payments. What I could do if you don't want to wait for it to clear is to issue a refund for the payment. Just PM me on March 12th to remind me.
     
    • Useful Useful x 2
    • Winner Winner x 1