VIP+ Still hasn't applied

Discussion in 'Store' started by ThatOneGuy2276, Dec 28, 2016.

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  1. Bought it 30 minutes ago and still not showing (No on the forum nor STTT).
     
    • Informative Informative x 1
  2. Rhienor

    Rhienor Per aspera ad astra Mod MVP

    Issue seems to have resolved itself on the forums, check in-game again and confirm whether you have your rank on our servers?
     
  3. Zypther The God of Fire

    Zypther The God of Fire VIP Bronze Iron

    Congrats, it looks like it is fixed.
     
  4. It's applied on both! Thanks!
     
    • Like Like x 2
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  5. I got double charged? Any possible way on refunding one of them?
     
    • Friendly Friendly x 1
  6. Zypther The God of Fire

    Zypther The God of Fire VIP Bronze Iron

    @Highwon should refund you, do not charge back, it will force a perm ban for you.
     
  7. Rhienor

    Rhienor Per aspera ad astra Mod MVP

    Oh boy, now we start to tag @Highwon who will respond to you ASAP.
    Please be patient as he replies!
     
  8. Wasn't going to chargeback anyways haha. Just wanted to make sure :)
     
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  9. Highwon

    Highwon Owner MVP Silver

    Your second payment has been refunded.
     
    • Winner Winner x 4
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    • Creative Creative x 1
  10. @Highwon - I'd like a full refund in exchange for a permaban on all servers/forums. Your staff are beyond unreasonable.
     
    • Dumb Dumb x 17
  11. And if it can't be done. I'll deal with through PayPal/Visa Unauthorized claim.
     
    • Dumb Dumb x 15
    • Funny Funny x 1
  12. MangoTango

    MangoTango Fly Me to the Moon MVP Silver Emerald

    File a report with evidence so it gets rectified.

    You're as bad as the problem if you do nothing to truly address it.
     
    • Agree Agree x 2
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  13. Mango in all politeness piss off. This is for @Highwon to deal with.
     
    • Dumb Dumb x 12
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  14. Highwon

    Highwon Owner MVP Silver

    Unfortunately we don't offer refunds unless you were double charged. In this incident, you were double charged so I refunded the 2nd payment. For the 1st payment, you will need to review our refund policy at: http://www.seriousgmod.com/threads/refund-policy.22710/

    If you have any concerns with our staff, you can report them in the Report Staff section.
     
    • Like Like x 2
    • Winner Winner x 1
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