Servers are understaffed

Discussion in 'TTT Discussion' started by Cereal KiIler, May 31, 2018.

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  1. Cereal KiIler

    Cereal KiIler gib banan VIP

    For most of the time, the servers are found in 2 states: staffed as they should and understaffed; but unfortunately the second case becomes more and more frequent, up to a point when I actually managed to play 4 hours straight without a single staff member coming to the servers, and during that time, there was
    A LOT of RDM and revenge RDM, harrassments and such. This was over only when a moderator that was the last staff on that server 4 hours ago, returned to the server and he was shocked by the overwhelming amount of reports, and I am sure he is was not the first or the last in this situation.
    I honestly think that closing mod slots is the worst thing you can do in these days.
    I have decided to open this thread after reading this report made by @Darragh , and I am sure that there would be a lot who will agree with me.
     
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  2. Darragh

    Darragh VIP

    YES! THANK YOU CEREAL! I was gonna make this myself, but have no idea what I am on about. Literally in the past 2 weeks the servers have gone to absolute shit, and im not joking. Ever since kagg resigned and everyone else began to "resign" and then the staff slots were closed. Im just gonna say inb4 all the mods get demoted for excessive reports against them bc they are only one person and one person cant staff a 35 player server and listen to everything in voice chat and shit you get the point.

    @HelixSpiral said this, I dont agree with it, but hes a lead. Im not gonna argue lol. But, applications closed and whatnot thats great, but

    This is all the resignations this month alone. Based on being on the servers, I can personally say, there is in no way, whatsoever, without any shadow of a doubt an oversaturation of staff.
    The apps were closed when the servers were still somewhat staffed, a little understaffed, but still somewhat staffed.
    Even back when we had the full team of mods, bar mabye 5 or 6 slots, there was still no one on at night time, when the regulars would play low pop. With all the mods resigning, whats with the application slots being closed still? I mean, if this was Free I wouldnt complain but people buy ranks here, they spend their money to play online on these servers and its kinda shitty to join and just hear a bunch of 5 years olds screaming slurs with a single mod telling them shut up while handling an ever increasing number of RDM reports.

    Thats all ive to say for now lol.

    -Darragh
     
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  3. Darragh

    Darragh VIP

  4. Carned

    Carned ✘o ✘o VIP Silver Emerald

    If they can't do this then they shouldn't be a staff member, lol.
     
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  5. Zypther

    Zypther #SuitUp VIP Bronze Iron

    Ok, so I think we need @HelixSpiral to define his "oversaturation of staff" when I first saw it and whay I'm still getting from it is that we have an oversaturation of staff to players, which we did. I won't lie. But my main argument is that we have an oversaturation of staff playing at the same time. Maybe we need to change a day team to a night team. It is probably gonna mean more servers staffed at different times.
     
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  6. neutral

    neutral Banned VIP

    Generally speaking- the servers are actually pretty well staffed at majority of times. But that’s speaking generally. We do recognize there’s a couple of peak time slots where we have issues- that the recent reduction actually helped us identify. Keep your ear out, because we’re actually in discussion for a plan on attacking this on a more focused direction than we have in passed that we’ll announce in the next day or so.
     
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  7. Cereal KiIler

    Cereal KiIler gib banan VIP

    Thank you Darragh, you expressed you thoughts better than I did, although it would be nice if you rate this post, so we could attract more attention.
     
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  8. CrownedWings

    CrownedWings Quirkless but still kickin VIP

    Basically what the servers need at this point because yeah there needs to be a spread of moderators. Usually there’s 4-8ish mods coming in and out then it slowly dies then some mods pop in and out because most mods here are North America based (go figure :eek:)
     
  9. Darragh

    Darragh VIP

    r8r b8r
     
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  10. Tophats

    Tophats VIP

    as someone who occasionally rdms cereal, i vouch for this
     
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  11. Xproplayer

    Xproplayer VIP Silver

    Never any admins around to deal with SB issues late at night. There was the one time a guy was able to spam porn for like 10-15 mins straight before HIGHWON had to do something. Thats fine if you limit day staff but that means you need to focus on night staff, and more specifically night ADMINS who can actually handle these sorts of issues.
     
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  12. Lordyhgm

    Lordyhgm Spiteful smells Lead Admin VIP

    Why not just have selected, regular, and trusted players be given more power to report players - like the power to report "unreported damage" as a mod+ does. atm a player can only report for damage against themselves, and without a mod on, it is fairly unreasonable to forum report a single rdm.

    Or have the trust players be able to handle reports as a mod, except the reports post to the forum and the players unable to issues punishments.

    this would only be when a mod isn't on ofc
     
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  13. TheDoctor094

    TheDoctor094 Daddy Doctor Banned VIP+

    Not all servers are as fortunate to have as many staff members on, EUnilla is lucky if it gets 3 mods at best at one time. I would say that's an issue of most staff (especially some of the new staff that have only been mod for a few months) preferring the modded servers over the vanilla servers, a solution to this could be staff teams specific to the vanilla servers - an idea which has been floated around for a long time now.
     
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  14. Daddy Nexxus

    Daddy Nexxus Toxi-Fessional VIP

    Guys, guys, guys... Don't worry. It's all apart of the plan. Chill.
     
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  15. Darragh

    Darragh VIP

    I agree with doctor. Hire people with a few hundred hours on vanilla, or people that obviously prefer vanilla.

    doctor for lead!
     
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  16. Lordyhgm

    Lordyhgm Spiteful smells Lead Admin VIP

    #bias
    but yeah, I agree with that
     
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  17. Darragh

    Darragh VIP

    @Lordyhgm™ so like, a backseat moderator?!?

    No more of that or you'll make staff annoyed ;)
     
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  18. Personally I'd love to mod for vanilla only.
     
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  19. Darragh

    Darragh VIP

    No advertising

    Helix +1 my mod app oh wait
     
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  20. neutral

    neutral Banned VIP

    There's no plans on Vanilla only staff, like I mentioned above... we have something in mind and in current (literally right now) discussion... If it works how we plan it should address some of the gaps we're seeing in coverage across all servers. Give us some time to finalize the details however.
     
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