Sticky New Users Guide

Discussion in 'General Discussion' started by Opalium, Mar 9, 2017.

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  1. Opalium

    Opalium Stay Awesome Owner Developer VIP Silver


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    Note:
    Orange text in this thread indicates a clickable link
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    Welcome to SGM!
    We're happy to have you with us. To get started, this thread will help you in understanding the basics of how our community works.
    If you ever have any questions, you are more than welcome to contact any of our staff members, which you can find by clicking HERE.


    Our community currently hosts two games:
    Trouble in Terrorist Town (Serious TTT)
    Deathrun (Serious DR)​

    You can click any of the names above to reach the main information thread of that game.
    (Note: Some of the guides are not yet available, but will be ready ASAP!)


    On behalf of the community, its members and its staff, I hope you will enjoy your time here!

    Signed,
    ~
    Opalium
     
    Last edited: Jan 5, 2018
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  2. Opalium

    Opalium Stay Awesome Owner Developer VIP Silver

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    Thanks to @CDriscoll for contributing to this section.


    Here is some information about our forums and its sections:


    General Discussions
    Each one of our games has its own General Discussion forum. Here, you can discuss anything related to the game - questions, debates, discussions, gameplay tips, tutorials and guides, etc. You can also post media (images, videos, etc.) to share with your fellow players.
    You can find the forums here:
    TTT General Discussion
    Deathrun General Discussion


    Introductions and Farewells
    Are you new to our community? Tell us about yourself! If you would like to introduce yourself to the community, which is a fantastic idea, you may do so here: Introductions section. We're a friendly bunch here at SGM and we'd love to get to know you!
    Leaving? We're sorry to hear that! Saying goodbye can be hard, especially when you've been a part of something for so long. Our Farewell section is where you can post a thread to announce your complete and indefinite absence from our community as a whole and say your goodbyes to the community. where you can follow the tradition and tag (mention) a few close friends as well.
    Do not post a farewell if you're only leaving for a short time!


    News and Community General
    Our News forum is where you can stay up to date with everything that happens in our community. This is the place where the official announcements are posted - game updates, big changes, events and more. It's a good idea to check this section from time to time to see if anything new happened.
    We also have our Community General section, where you can find community-wide related threads - like this guide you're reading right now! We strongly recommend to go through the threads there and read them carefully to make sure you don't miss on something important.


    Ban Appeals
    Every player has the right to appeal a ban they were given.

    First, to see why you were banned and for how long, simply visit the Ban List. After discovering why you were banned, if you wish to, you may file a ban appeal in the Ban Appeals forum of the related game:
    TTT Ban Appeals
    Deathrun Ban Appeals

    Once filed, the staff member who banned you will provide their reasoning behind your ban and evidence to support it. Whether or not you will be unbanned lies at the jurisdiction of the staff member who banned you. A serious offense such as hacking or blatant Mass RDM is likely to be denied whereas a first offense of RDM and leave would most likely be pardoned. There are exception, of course, but the outcome of the appeal depends on the case itself.


    Reports

    Players may file reports on other players who broke the rules, or on staff members who abused their powers. To do so, create a report against them by heading to:
    TTT Report Staff/Player section
    Deathrun Report Staff/Player section

    Be sure to provide valid and undeniable evidence so the offender can truly be dealt with. Don't forget to consult the Server Rules to understand what the player/staff member has neglected.
    While a minor and insignificant offense may seem like something you want to report, we encourage you not to do so as it takes valuable time away from staff members.



    Staff Applications
    Do you wish to apply to our server staff team? Fantastic! Before you do so, however, you should read the Application Format Explained thread, which runs you through the basics and the requirements of applying for staff. It would be a good idea to familiarize yourself with the community and befriend the players and the staff members. Why? This makes you known and if a staff member happens to have an enjoyable experience while playing with you, they are likely to support your application which improves your chances of being accepted. However, remember that you should never advertise it to them, or to anyone for that matter.


    Questions and Suggestions

    Unsure of a certain rule in our server? Wondering why a staff member did something? We have a section of the forums where you can ask: our Q&A section. Feel free to post!
    What if you have an amazing idea that you think would benefit the server? Then head over to our suggestion forums:
    TTT Suggestions section
    Deathrun Suggestions section
    There you can post your ideas and gain feedback from community and staff members, whether it be player models or maps to play! If your idea is good enough, it may be picked by our Content Team who will test it and prepare it to being added to our servers. You can also suggest rule changes and forum additions!


    Shoutbox

    Want to chat with other users on the forums? Check out the Shoutbox, our forum chat, once in a while to have a meaningful or silly (mostly silly) conversation with the community. Be sure not to use the color red or similar shades of it (as it is reserved for announcements only) or other colors that strain the eye, like the infamous dark-as-hell blue.


    Giveaways

    Feeling generous? If you ever wanted to give back to the community and offer prizes to others, you can create a giveaway in our Giveaways section. Be sure to follow the Giveaway guidelines!​
     
    Last edited: Jan 5, 2018
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  3. Opalium

    Opalium Stay Awesome Owner Developer VIP Silver

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    A users guide to the SGM staff
    Written by @MangoTango


    Note
    All of SGM's staff are volunteers. They are not rewarded in any way.

    Owner
    This position is held by two: Highwon and Opalium . They are the owners of the community and all of its assets. They are charged with leading the staff team of SGM and for maintaining its infrastructure, services and platforms. They lead the development of new features and content, and decide the policies it will follow. They determine what rules and community standards are necessary to keep the community as popular as it is today. The Owners are the most skilled in staffing, have full autonomy, and their word is always final.

    Lead Administrator
    This rank can be held by up to three members of the community. It is currently held by three: DieKasta, Graze, and HelixSpiral. This position is earned by fulfilling responsibilities as an Admin and going above and beyond with those responsibilities. These individuals are chosen by the Owners as they see fit. They aid them in leading the community and staff to their full potential. Each Lead Admin oversees numeral Admins and their Mods. They are charged with selecting and promoting Moderators to Admin as they see fit. When an Admin resigns, Lead Admins temporarily oversee their group of Mods until they promote a new Admin; the promoted Mod does not have to be from the lost staff member's group. Individuals holding the title of Lead Admin possess the skills and knowledge to staff the servers and forums with full autonomy.

    Administrator
    This position is held by up to fourteen members of the community (twelve for TTT and two for Deathrun).
    This position is earned by fulfilling your duties as a Mod and going above and beyond with those duties. They are selected by the Lead Admins to oversee a group of four Mods. These individuals select Mods based on their input from other staff, the applicants résumé, and interaction with that applicant. They are charged with ensuring their Mods operate within a set of standards. Individuals holding the title of Admin possess the appropriate skill and knowledge to moderate a server using the server rules and their discretion using little guidance.

    Moderator

    This position currently has fifty six slots (forty eight for TTT and eight for Death run).
    Mods are selected by showing the appropriate knowledge and attitude to moderate a server on their own with guidance from their superiors and the server rules. Mods cannot exercise discretion when issuing punishments, unless instructed to do so by their leadership (an Admin or above). Individuals that hold the title of Mod have a general knowledge of the server rules and their experience may vary depending on their time in that position.

    Trial Moderator

    Individuals with this title have been selected based upon credentials listed in and outside of their application on the forums. The persons in this position are in training to become a full Mod and must show the know-how to be such after a Trial Mod period. During this period, they exercise their use of the server rules and community standards to provide input on reports, in-game. They have no staff access in-game or on the forums, and are accompanied by a full Mod who mentors them. Not everyone who become a Trial Mod will be promoted to Mod. Individuals who hold the position of Trial Mod have shown the potential to become a Mod.


    This concludes this segment about our staff and their Roles and Responsibilities in the community. If you would like to see our current staff list, click here.
    Thanks for reading and don't forget to stay classy!
     
    Last edited: Jan 16, 2018 at 10:47 AM
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  4. Opalium

    Opalium Stay Awesome Owner Developer VIP Silver

    <WIP>
    This part of the New Users Guide is still being worked on. Please check again in a bit!​
     
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