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Welcome to the SGM Community forums, Guest!

We're glad to have you on board. Why not take a moment to introduce yourself to the community in our Introductions Forum? We'd love to get to know you!

If you're looking for information or help, please check out the New Users Guide where you can find all the details you need about our community, servers and the staff.

We hope you will enjoy your stay here in SGM! It's going to be fun.

Sticky New Users Guide

Discussion in 'General Discussion' started by Opalium, Mar 9, 2017.

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  1. Opalium

    Opalium Stay Awesome Owner Developer VIP Silver


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    Note:
    Orange text in this thread and in any of the guides indicates a clickable link
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    Welcome to SGM!
    We're happy to have you with us. To get started, this thread will help you in understanding the basics of how our community works.
    If you ever have any questions, you are more than welcome to contact any of our staff members, which you can find by clicking HERE.


    Our community currently hosts two games:
    Trouble in Terrorist Town (Serious TTT)
    Deathrun (Serious DR)

    You can click any of the names above to reach the main information thread of that game.


    On behalf of the community, its members and its staff, I hope you will enjoy your time here!

    Signed,
    ~
    Opalium
     
    Last edited by a moderator: Jul 7, 2018
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  2. Opalium

    Opalium Stay Awesome Owner Developer VIP Silver

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    Thanks to @CDriscoll for contributing to this section.


    Here is some information about our forums and its sections:


    General Discussions
    Each one of our games has its own General Discussion forum. Here, you can discuss anything related to the game - questions, debates, discussions, gameplay tips, tutorials and guides, etc. You can also post media (images, videos, etc.) to share with your fellow players.
    You can find the forums here:
    TTT General Discussion
    Deathrun General Discussion


    Introductions and Farewells
    Are you new to our community? Tell us about yourself! If you would like to introduce yourself to the community, which is a fantastic idea, you may do so here: Introductions section. We're a friendly bunch here at SGM and we'd love to get to know you!
    Leaving? We're sorry to hear that! Saying goodbye can be hard, especially when you've been a part of something for so long. Our Farewell section is where you can post a thread to announce your complete and indefinite absence from our community as a whole and say your goodbyes to the community. where you can follow the tradition and tag (mention) a few close friends as well.
    Do not post a farewell if you're only leaving for a short time!


    News and Community General
    Our News forum is where you can stay up to date with everything that happens in our community. This is the place where the official announcements are posted - game updates, big changes, events and more. It's a good idea to check this section from time to time to see if anything new happened.
    We also have our Community General section, where you can find community-wide related threads - like this guide you're reading right now! We strongly recommend to go through the threads there and read them carefully to make sure you don't miss on something important.


    Ban Appeals

    Every player has the right to appeal a ban they were given.
    First, to see why you were banned and for how long, simply visit the Ban List. After discovering why you were banned, if you wish to, you may file a ban appeal in the Ban Appeals forum of the related game:
    TTT Ban Appeals
    Deathrun Ban Appeals

    Once filed, the staff member who banned you will provide their reasoning behind your ban and evidence to support it. Whether or not you will be unbanned lies at the jurisdiction of the staff member who banned you. A serious offense such as hacking or blatant Mass RDM is likely to be denied whereas a first offense of RDM and leave would most likely be pardoned. There are exception, of course, but the outcome of the appeal depends on the case itself.


    Reports

    Players may file reports on other players who broke the rules, or on staff members who abused their powers. To do so, create a report against them by heading to:
    TTT Report Staff/Player section
    Deathrun Report Staff/Player section

    Be sure to provide valid and undeniable evidence so the offender can truly be dealt with. Don't forget to consult the Server Rules to understand what the player/staff member has neglected.
    While a minor and insignificant offense may seem like something you want to report, we encourage you not to do so as it takes valuable time away from staff members.



    Staff Applications
    Do you wish to apply to our server staff team? Fantastic! Before you do so, however, you should read the Application Format Explained thread, which runs you through the basics and the requirements of applying for staff. It would be a good idea to familiarize yourself with the community and befriend the players and the staff members. Why? This makes you known and if a staff member happens to have an enjoyable experience while playing with you, they are likely to support your application which improves your chances of being accepted. However, remember that you should never advertise it to them, or to anyone for that matter.


    Questions and Suggestions

    Unsure of a certain rule in our server? Wondering why a staff member did something? We have a section of the forums where you can ask: our Q&A section. Feel free to post!
    What if you have an amazing idea that you think would benefit the server? Then head over to our suggestion forums:
    TTT Suggestions section
    Deathrun Suggestions section
    There you can post your ideas and gain feedback from community and staff members, whether it be player models or maps to play! If your idea is good enough, it may be picked by our Content Team who will test it and prepare it to being added to our servers. You can also suggest rule changes and forum additions!


    Shoutbox

    Want to chat with other users on the forums? Check out the Shoutbox, our forum chat, once in a while to have a meaningful or silly (mostly silly) conversation with the community. Be sure not to use colors that strain the eye, like the infamous dark-as-hell blue.


    Giveaways

    Feeling generous? If you ever wanted to give back to the community and offer prizes to others, you can create a giveaway in our Giveaways section. Be sure to follow the Giveaway guidelines!​
     
    Last edited by a moderator: Jun 3, 2018
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  3. Opalium

    Opalium Stay Awesome Owner Developer VIP Silver

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    A guide to the SGM staff
    Originally written by @MangoTango
    Updated by the staff team



    Note
    All of SGM's staff are volunteers. They are not rewarded in any way.


    Owner
    This position is held by two: Highwon and Opalium. They are the owners of the community and all of its assets. The Owners are responsible for supervising and leading SGM, for maintaining its technical infrastructure, services and platforms, for the development of new features and content, for decide the policies it will follow, and for supervising the staff team as a whole. They determine what rules and community standards are necessary to keep the community as popular as it is today. The Owners are the highest ranked members of the community and their word is always final.

    Community Manager
    The Community Manager is the leader and of the community, the head of the staff team and the uppermost authority before the Owners.
    The manager is responsible for the everyday operations and management of the community, its players and its staff. They are responsible for initiating and accepting rules and policy changes, settling disputes and reports, deciding and initiating changes in the community, and relaying information between the Owners and the rest of the community.
    The community manager is the highest ranked non-Owner member of the community, and therefore can staff with full autonomy and have the final word in most scenarios. They supervise the Lead Admins and are the indirect supervisors of the rest of the staff team.
    Unlike the other staff roles, the community manager role is optional and may be left unoccupied if the Owners do not see the need for it or cannot find an appropriate candidate. When required, the Community Manager also takes the role of a Lead Admin for one of the staff groups.
    This position is currently held by HelixSpiral.

    Lead Admin
    The Lead Admins are the members of the Leadership, which together with the Community Manager and the Owners are responsible for the management of the community and its services. The main role of the lead admins is to manage the everyday business of the community, handle high-level decisions, supervise the staff team and initiate changes and/or new policies.
    Each Lead Admin oversees a group of up to four Admins and their Mods. They also take part in the process of selecting and promoting new Admins. In the event that an Admin slot is unmanned, the Lead Admin of the group will temporarily take its place and supervise it.
    Lead Admins are selected and promoted by the Owners as they see fit. Only the most skilled and dedicated staff members of the community can earn this rank.
    This rank can be held by up to three members of the community. It is currently held by two: HelixSpiral and wink.

    Administrator
    The Administrators are the managers of the different staff teams and the supervisors of the Moderators. Each admin is responsible for a team of up to four Mods and Trial Mods, which they train, assist and manage. Administrators are also given higher level staffing privileges, such as the use of discretion.
    The Admins are responsible for selecting and promoting new Moderators and seeing them through their trials as well as handling staff applications. An admin can independently choose to promote or demote the mods they oversee.
    This position is earned by fulfilling one's duties as a Mod and going above and beyond with those duties. Admins are selected by the Lead Admins with the help of the Owners and the Community Manager.

    Moderator
    The Moderators of SGM are the main section of the staff team. They are responsible for supervising the servers, enforcing the rules, dealing with troublemakers and ensuring everyone can enjoy the various games our community hosts.
    Moderators are organized in teams, with every team containing up to four moderators and led by an Admin.
    Applying for this is done through sending an application in our applications forum. Moderators are then selected and promoted by the Admins as they see fit, which then add them to their team and become their supervisors.
    When promoted, Moderators often go through a trial stage, in which they are trained and supervised by other mods to help them learn the basics of staffing testing their skills and knowledge.​

    Trial Moderator
    Trial Moderators are newly promoted Moderators that are currently in their trial stage. This is the stage in which they are being taught the basics of staffing by the rest of the staff team and train with them, and in which their skills and knowledge are tested. The performance of a Trial Mod during their trial will decide their fate and whether or not they can become full moderators.
    Trial Mods are selected and promoted by the Admins based on their applications and are later on promoted to Moderators if they perform well in their trial, based on the decision of their Admin.

    Developer
    The Developers of SGM are the users responsible for the creation and development of new content, systems and features for our community, like in-game content, new website and Discord features, new games, and more. The Developers are selected personally by the Owners (namely Opalium, who is the lead developer for SGM) and are supervised directly by them.
    While their main focus is not staffing, Developers are still considered staff members and therefore have the right to enforce rules or staffing decisions.
    The current developers of SGM are Opalium, veri, and PixeL .



    This concludes this segment about our staff team and the different roles in the community.
    If you would like to see our current staff list, click one of the following links:

    TTT Staff List
    Deathrun Staff List

    Thanks for reading and don't forget to stay classy!
     
    Last edited: Jul 10, 2018
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