i upgraded to silver and i'm still bronze.

Discussion in 'Store and Donations' started by Tristan, Feb 8, 2017.

  1. Tristan

    Tristan Silver

    i don't know why i'm still bronze it's been two days please help pomemonus upgraded me and it hasn't gone throught.
     
  2. Salem

    Salem VIP

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  3. Zikeji

    Zikeji Repoleved VIP Emerald

    Hey @Tristan I'm going to go ahead and tag @Highwon for you so he can look into this. Thank you for your patience.
     
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  4. Highwon

    Highwon Owner VIP Silver

    Who was the user who gifted you the rank? Could you ask him what method of payment he used?
     
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  5. Tristan

    Tristan Silver

    it was pokemuns he used paypal lady lag walked him throught it. nope he used a credit card.
     
  6. Tristan

    Tristan Silver

    I think he used paypal let me see
     
  7. Tristan

    Tristan Silver

    @Highwon
     
  8. Highwon

    Highwon Owner VIP Silver

    I checked payments by @pokemuns but there has been nothing for silver. He can contact me with more information of his payment if it wasn't processed properly.
     
  9. Pokemuns

    Pokemuns Member

    yeah i bought you bronze through the website's credit card processor, because paypal wouldn't work for me. I don't want to pay $20 for silver, I would rather just pay the $10 difference and have someone upgrade you. I spoke with lady lag on TS and she said the cart would 'update' perse and readjust the price, but it didn't, so I didn't go through with the payment.
     
  10. Highwon

    Highwon Owner VIP Silver

    It will update to $10.00 after you click the Checkout button but before you click the "Pay by Card" or "Check out with PayPal" button.
     
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  11. Pokemuns

    Pokemuns Member

    So it did, thanks.