Investigating [Forums] Main page shoutbox problem

Discussion in 'Bug Report' started by Fb||Makuzi, Jan 9, 2018.

  1. Fb||Makuzi

    Fb||Makuzi a medium that reduces the speed of fast neutrons Legendary

    Title:
    Main page shoutbox problem
    Applies to:
    Forums
    Description:
    So, it appears that the shoutbox on the main page seems to be fucking up
    I'm using google chrome.

    There's a persistent gap that's growing and shrinking, and I can't scroll up.
    I am also using Chai's addon.

    @Chai @Opalium

    Refreshing the page doesn't change to what's happening to me.​
    Steps to Recreate:
    shoutbox was fine earlier today. it may or may not be just happening to me.​
    Attachments:
    [​IMG]

    I've learned that the gap is apparently the people I ignored and their messages are showing up as black spaces instead of the '*Ignored*' or no message at all. But the gap is a bit problematic and I think it should be fixed. I would rather see an ignored member show their messages as '*Ignored*', otherwise I can't remember who I've ignored.​
     
    Last edited: Jan 12, 2018
  2. Python~

    Python~ Young Bard VIP Silver Emerald

    Agree, continuously happens. If you ignore a few people and they're talking in SB, SB is basically just blank

    This seems counter-intuitive since the entire point of Ignoring someone was so that you didn't see their presence, but this does the exact opposite. Please fix (y)
     
  3. Xproplayer

    Xproplayer Elite

    The issue is ignored users have their messages deleted, and the shoutbox on the main page only displays the last 25 messages I think, so if you have 25 messages and 2-3 hidden, it has a gap there. Technically this could be fixed however its actualy caused by chais extension making the sb longer, if it was the default 4-5 message size you wouldn't notice it since messages would fill. I would not expect this to be fixed at all.
     
  4. ink

    ink I make good choices VIP Silver

    False. This also occurs on the fullview of the Shoutbox, which is not affected by chai's length extension and also happens at the full view without chai's extension enabled. Plus this doesn't happened all the time. When I see this happen and un-ignore and re-ignore the person and refresh the page, their messages are hidden the right way, and instead older messages are displayed. Not sure if this also happens in regular view without chai's extension, but I'll make sure to record this next time around.
     
  5. Xproplayer

    Xproplayer Elite

    I ignored users and never dealt with this on full view. Please gather as much information as possible next time it happens and I can take a further look to try and find a root cause.
     
  6. Destiny Blade

    Destiny Blade There are many worlds, but they share the same sky Mod Legendary

    [​IMG]
    [​IMG]
    [​IMG]
    [​IMG]
    Only happened to me with the pop up version rather than the full version.
     
  7. Xproplayer

    Xproplayer Elite

    :writing: report against destiny blade
     
  8. ink

    ink I make good choices VIP Silver

    I pulled an @Echo and ignored almost every member I possibly could that was in the shoutbox.
    [​IMG]
    [​IMG]
    [​IMG]
    [​IMG]

    EDIT: Also you get a *New chat message!* notification on fullview shoutbox when an ignored member replies to the shoutbox.

    Double EDIT: Actually, the **New chat message!** works as intended and only notifies you when an unignored user replies to Shoutbox. Their messages are not displayed at the bottom, but at the top like so:
    [​IMG]
    Seems like the root cause is definitely with the script that's deleting the messages. Chai's extension that extends the SB just makes it more apparent to display when only a few members are ignored.
     
    Last edited: Jan 13, 2018
  9. Fb||Makuzi

    Fb||Makuzi a medium that reduces the speed of fast neutrons Legendary

    Also, is it normal to not receive alerts from this? I have alerts enabled.