VIP+ Still hasn't applied

Discussion in 'Store' started by ThatOneGuy2276, Dec 28, 2016.

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  1. Bought it 30 minutes ago and still not showing (No on the forum nor STTT).
     
    • Informative Informative x 1
  2. Rhienor

    Rhienor Per aspera ad astra Mod Elite

    Issue seems to have resolved itself on the forums, check in-game again and confirm whether you have your rank on our servers?
     
  3. Congrats, it looks like it is fixed.
     
  4. It's applied on both! Thanks!
     
    • Like Like x 2
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  5. I got double charged? Any possible way on refunding one of them?
     
    • Friendly Friendly x 1
  6. @Highwon should refund you, do not charge back, it will force a perm ban for you.
     
  7. Rhienor

    Rhienor Per aspera ad astra Mod Elite

    Oh boy, now we start to tag @Highwon who will respond to you ASAP.
    Please be patient as he replies!
     
  8. Wasn't going to chargeback anyways haha. Just wanted to make sure :)
     
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  9. Highwon

    Highwon Owner MVP Silver

    Your second payment has been refunded.
     
    • Winner Winner x 4
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  10. @Highwon - I'd like a full refund in exchange for a permaban on all servers/forums. Your staff are beyond unreasonable.
     
    • Dumb Dumb x 17
  11. And if it can't be done. I'll deal with through PayPal/Visa Unauthorized claim.
     
    • Dumb Dumb x 15
    • Funny Funny x 1
  12. MangoTango

    MangoTango The Juice Was Worth The Squeeze MVP

    File a report with evidence so it gets rectified.

    You're as bad as the problem if you do nothing to truly address it.
     
    • Agree Agree x 2
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  13. Mango in all politeness piss off. This is for @Highwon to deal with.
     
    • Dumb Dumb x 12
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  14. Highwon

    Highwon Owner MVP Silver

    Unfortunately we don't offer refunds unless you were double charged. In this incident, you were double charged so I refunded the 2nd payment. For the 1st payment, you will need to review our refund policy at: http://www.seriousgmod.com/threads/refund-policy.22710/

    If you have any concerns with our staff, you can report them in the Report Staff section.
     
    • Like Like x 2
    • Winner Winner x 1
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