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Discussion in 'Store' started by ThatOneGuy2276, Dec 28, 2016.
Bought it 30 minutes ago and still not showing (No on the forum nor STTT).
Issue seems to have resolved itself on the forums, check in-game again and confirm whether you have your rank on our servers?
Congrats, it looks like it is fixed.
It's applied on both! Thanks!
I got double charged? Any possible way on refunding one of them?
@Highwon should refund you, do not charge back, it will force a perm ban for you.
Oh boy, now we start to tag @Highwon who will respond to you ASAP.
Please be patient as he replies!
Wasn't going to chargeback anyways haha. Just wanted to make sure
Your second payment has been refunded.
@Highwon - I'd like a full refund in exchange for a permaban on all servers/forums. Your staff are beyond unreasonable.
And if it can't be done. I'll deal with through PayPal/Visa Unauthorized claim.
File a report with evidence so it gets rectified.
You're as bad as the problem if you do nothing to truly address it.
Mango in all politeness piss off. This is for @Highwon to deal with.
Unfortunately we don't offer refunds unless you were double charged. In this incident, you were double charged so I refunded the 2nd payment. For the 1st payment, you will need to review our refund policy at: http://www.seriousgmod.com/threads/refund-policy.22710/
If you have any concerns with our staff, you can report them in the Report Staff section.