(Error 1996) Donation Bug.

Discussion in 'Store and Donations' started by TheAssaultClass, Oct 7, 2015.

  1. Whenever I attempt to donate, I get an error message. For whatever reason it simply doesn't charge my Paypal either. Any idea why?

    "There was an error processing your order. If your PayPal account was charged, please notify management. (Error 1996)"

    I know it isn't a problem with my Paypal account, as I've used it to donate before. I've also used it to make purchases from other retailers without a problem.
     
    Last edited: Oct 7, 2015
  2. Noctorious

    Noctorious Your Best Nightmare VIP Emerald

  3. Highwon

    Highwon Owner VIP Silver

    Unfortunately the system didn't properly catch the error with your transaction. I made some updates so if you go ahead and try it again, it should properly log the error so I can figure out what is going on.
     
  4. I tried again. No luck, same error code.
     
  5. Highwon

    Highwon Owner VIP Silver

    Found the underlying problem on Steam. Let me know if the problem persists for you.
     
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  6. Chef

    Chef Banned VIP

    I think it has something to do with whatever credit card he has put on his account. I had the same problem with steam and that was because i mad to many purchases on it :p.So if it still does not work call you credit card company :)
     
  7. Update: After attempting to use my Visa through PayPal, it simply doesn't work. Well now that I know PayPal in anyway is not an option, I'll just use my card on the site.
    Problem: PayPal is shit.
    Solution: Don't use PayPal.
     
    Last edited: Oct 9, 2015
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  8. Chef

    Chef Banned VIP

    happy it finally worked!
     
  9. My Dime Is Up

    My Dime Is Up Its my dime to code VIP

    Hmm, still happening for me.
    [​IMG]

    EDIT: Decided not to use paypal :p
     
  10. DrkSephy

    DrkSephy VIP Bronze

    There was an error processing your order. If your PayPal account was charged, please notify management. (Error 1996)

    Im starting get it now.
    Its didnt happen to me last time when i Give marth supporter ?
     
  11. Talon

    Talon VIP

    Well, it happens to me and there's no way to donate without PayPal unless I want to get charged 30$ extra.
    Maybe it's because PayPal doesn't like French Canadians. ;o
     
  12. Talon

    Talon VIP

    So regardless, when do you think this bug will be fixed?
    Kinda want to donate and look pimp with models.
    Gotta stand out and impress the ladies! :cool: